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    ExtremeLabs Analytical Thoughts, Rants, and Musings on the Extremes of Computing    
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 Wednesday, September 08 2010 @ 10:18 AM EDT

Goodbye, Cheaptickets

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General NewsI travel perhaps 25,000-50,000 miles per year. When I started traveling in 1974, the method was pretty simple: find a travel agent that knew his or her chops at using the SABRE or other online access system to find inexpensive flights.

A savvy agent could cut through the airline pricing crap (which grew linearly worse over the years) to find reasonable flight schedules and prices. They earned their fees. Then they were cut out of the supply chain by the airlines in the 1990s. I felt for them, but worse, flyers were subsequently subjected to surcharges for using airline reservation systems by phone. The desire on the part of the airlines was to use their online systems.

Travelocity, Orbitz, and other online sites became very useful alternatives to the ensuing mess. I started using another site, Cheaptickets.com, as an even seemingly wiser alternative. Cheaptickets designed their software well, making shopping for flights comparatively easy. Over the past few years, I've purchased many tickets from them.

No more. My most recent experience has caused me to move on.
 
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US Airways Dividend Miles Redemption Madness

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General NewsThere's this amusing trend among journalists that believes that airline frequent flyer programs might be worth more than the airlines themselves. This values, in my opinion, US Airway's frequent flyer program called 'Dividend Miles' somewhere in the negative billions of dollars, as the program seems nearly worthless to me.

Let me explain.

I'm a 'Silver' status flyer on US Airways. This means that I met their 25,000+ flying miles per year criteria. I also have been a member of their 'Presidents Club' with additional status granted to another one of the 'Star Alliance Partner' clubs, United's Red Carpet Club. I fly, and pay additional money to have a quiet place to do things in busy airports across the planet. That's all fine.

Let's say I want to redeem Dividend Miles for free trips. Aye- there's the rub. Click the link for the sordid story.
 
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Tax Disposable Batteries

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General NewsWe're in the middle of the gifting season. It's time to give a gift your great grandchildren and successive generations will love: stop buying disposable batteries. In fact, it's time to tax the disposable ones into history.
 
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Why Net Neutrality Counts, and Why There's a Battle

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General News

Net Neutrality is a catch-all phrase that describes how carriers let services run across their networks. Some carriers now have reasons to set and prioritize their own service traffic above those from other services.

The motivation to do this has historical basis, but also runs in the face of many cultural obstacles and even technical problems within the Internet itself. Some say it could even a harbinger of the death of the Internet. This essay goes into the rationale behind Net Neutrality issues-- and its foes.

 
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The Awful Truth About Airline Overbooking

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About UsYou can read below about how we were denied boarding on a US Airways/America West codeshare flight. What's more onerous is that it happens a lot. There are a few things you can do about this, but there needs to be changes.
 
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Denied Boarding: A US Airways Tale

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Travel TalesIt's Las Vegas Airport. We're not allowed to board. We're about to enter a Twilight Zone. Rod Serling couldn't have thought this up.
 
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How you can contact us by email

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About UsSend an email to thenderson at extremelabs dot com or, extremelabs at yahoo dot com.
 
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Where You Can Find Our Work

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About UsThere are a number of computer industry trade publications that we've worked for. Click below to see the list.
 
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